Deliveries and Returns
Deliveries
UK orders are usually delivered in 4 and 7 days. We aim to deliver to Europe and the US and Canada between 7 and 10 days.
Returns
We hope you are happy with your purchase; however, should you wish to return your order for an exchange or refund please note we will accept returns sent back within 14 days of receipt of your order.
Please ensure the product(s) are in their original condition and packaging.
You will have to pay the return shipping, we recommend using either Royal Mail Recorded Delivery (with sufficient compensation cover for the value of contents) or a delivery service such as DHL.
Please note that we are not liable for items lost in the post. Returned goods must be packaged securely as we will not accept returned goods that are damaged in transit.
Please include any paperwork received with your order, so that we can process your return as quickly as possible.
Refunds
Refunds are processed within seven working days. You will receive an email once your order has been refunded
Any refunds will be credited to your original payment method, please note that credit card companies only allow refunds to be made to the card used to pay for the original order. Please be aware that it can take as long as seven working days for a refund to be acknowledged by your credit card company
Exchanges
Where available, replacement items will be dispatched within seven working days. If your chosen replacement size is not in stock, you will automatically be refunded and notified by email. For alternative items, please contact us via: [email protected]